Pledge 1% is hiring an Operations and Member Success Coordinator starting immediately! Full job description and details are below. To apply, email your resume with subject line “Ops & Member Success Coordinator” to jobs@pledge1percent.org.

We also encourage you to share this listing with any interested friends and peers!

Title: Operations & Member Success Coordinator

Company Overview:

Pledge 1% is a global movement to change the status quo and create a new normal where giving back is baked into the DNA of every company from the very beginning. Pledge 1% empowers companies to donate 1% of their profit, equity, product, and/or employee time to causes of their choosing.

Pledge 1% is at the forefront of all things social impact + tech. Over 5000 companies in 95 countries have taken the pledge to date and in 2017, Pledge 1% was named Fast Company’s #1 Most Innovative Nonprofit in the world.

Pledge 1% companies have already ignited over a half a billion dollars in new philanthropy and we’re just getting started!

By joining the Pledge 1% team, you’ll get the opportunity to liaise with our core partners (e.g. Salesforce, Atlassian, 500 Startups, Techstars, TechCrunch) and our ever-growing list of member companies—all while working in a dynamic startup environment offering tons of independence and ownership.

 

Role Overview:

We’re looking for a highly-efficient and self-driven Ops & Member Success Coordinator. This is a super exciting opportunity because you’ll be an early addition to our core team. That means you’ll have the chance to shine right off the bat, and to play an integral role in helping the organization run smoothly as we rapidly grow/scale.

Reports to: Director, Operations & Partnerships (Dotted line to Chief Executive)

Core Responsibilities:

 

  • Data:
    • Manage all incoming data including sets in Salesforce and Hubspot environments.
    • Develop reports to keep internal team and core partner organizations fully informed of our key metrics.
    • Practice exceptional data hygiene.
  • Customer Support & Member Success:
    • Implement best practices in customer support to ensure P1% members are fully engaged throughout the relationship cycle.
    • Promote the success of P1% through social media and other channels. We sing from the heavens when our members do great things!
  • General Operations, Office Management, Admin and EA:
    • Provide back-office support to all P1% staff.
    • You will be the guru for Google Suite, Salesforce, Hubspot, Crunchbase integration, website updates, and office equipment.
    • Manage orders for office supplies, marketing collateral, and meeting snacks and drinks.
    • Serve as Executive Assistant for Chief Executive (approx. 10% of time)
  • Events
    • Provide key support for P1% events, ranging from booth set-up and side events at conferences, to intimate donor gatherings.
    • Research event venues, coordinate logistics, and provide professional frontline event presence.
  • Special Projects and Research:
    • Research start-up accelerators, seek out growth partners, investigate the latest conferences. You will be constantly looking to identify new avenues for membership growth.
    • Become an essential member of our small high-powered team. Your flexibility and ability to think on your feet will open up an array of exciting new projects where you can show your high value.

Who you are:

  • Tech savvy and enjoy leveraging technology to make things more efficient.
  • People person. Good at relationships.
  • Extremely organized and detail oriented. Self-motivated.
  • Data excites you.
  • Passionate about social change, and the role for-profit companies can play in making the world a better place.

 

Experience:

  • Prior experience in an ops, data, events, and/or admin role is a plus.
  • Track record in project management, data, and roles that involve attention to detail.
  • Database management. Prior experience with Salesforce is a bonus.
  • You have been part of a startup ecosystem. Extra credit if it is a high-growth tech company.
  • Ideally experience with non-profits as well as for profits.
  • Demonstrated top performer.

 

Specifics:

  • Target start date: April 2018.
  • 12 days vacation (and more in your 2nd year!).
  • Office space in the Presidio (a national park) shared with other awesome small nonprofits.
  • Pledge 1% is an equal opportunity employer.

 

We’d love to hear from you. Send a resume, short cover letter, and relevant portfolio materials, to jobs@pledge1percent.org with the subject line “Ops & Member Success Coordinator.” Don’t just tell us what you’ve done in the past—tell us why you’re excited to be part of the Pledge 1% team and why you’re the best person to help us succeed.