VP Business Operations

Pledge 1% is a global movement to create a new normal where companies of all sizes and stages integrate social impact into their DNA and leverage their assets to solve the world’s toughest social issues.

Pledge 1% inspires, educates, and empowers entrepreneurs and companies to contribute 1% of their employee time, product, profit, and/or equity to ANY cause of their choosing.

Founded 4 years ago by tech luminaries such as Marc Benioff (Founder/co-CEO of Salesforce), Scott Farquhar (co-founder/co-CEO of Atlassian), Ron Conway (Founder and co-Managing Partner, SV Angel), Ryan Martens (Founder and CTO of Rally), Brad Feld (co-founder of Techstars), Seth Levine (Co-founder, Foundry Group), and Suzanne DiBianca (EVP Corporate Relations & Chief Philanthropy Officer, Salesforce), the movement has quickly grown to over 8500 members in over 100 countries. Fast Company named Pledge 1% the most innovative non profit in the world and one of the top 50 most innovative companies.

Pledge 1% members have ignited over ½ Billion dollars in new philanthropy and we’re just getting started. Pledge 1% member IPO’s, acquisitions, and mergers in the last year alone, including Docusign, Zuora, Pluralsight, Sendgrid, Survey Monkey have ignited tens of millions of new philanthropic funding. And thousands of Pledge 1% members such as Flexport, Slack, and Postmates are having substantial impact long before their liquidity events.  

Pledge 1% is now at an exciting inflection point. We’ve demonstrated a powerful proof of concept are now looking to scale our organization to drive truly transformational change. We’ve recently raised growth capital, refined our strategic plan, and are looking to build a world class leadership team to unleash the full potential of this movement and create a new global business paradigm whereby social impact is integrated into the DNA of all companies.

YOU have the opportunity to make this your legacy….to re-define what it means to be a successful company of the future…to make giving back/giving first the commonly accepted default.

About the role:

This is an incredible moment in the evolution of the Pledge 1% movement.

We’re looking for a smart, talented, and experienced leader with a track record of building the infrastructure (systems, technology, people, policies, business metrics, data) required to scale high growth organization, implement our 5 strategic pillars, and achieve aggressive business goals.

The VP of Business Operations will report directly to the Chief Executive Officer and lead the identification, development, and execution of transformational cross-functional strategic initiatives to improve the efficiency and effectiveness of Pledge 1%. The ideal candidate is equal parts operator and high-horsepower problem solver, capable of turning complex and ambitious ideas into scalable capabilities.

Essential responsibilities (include but are not limited to):

  • Drive operational excellence– Assess and revamp data, reporting, technology, processes, and infrastructure to support core business functions ie. fundraising, customer success, growth, finance/budget.
  • Manage key business metrics– Translate Pledge 1%’s new vision/strategic plan into annual/quarterly organizational and individual OKRs.  Develop system and process for ongoing tracking & reporting. Create and manage high level organization scorecard for Board.  Coach staff with weekly prioritization, trade-offs, and drive achievement of OKRs. Manage weekly team meetings and handle resource balancing to ensure efficient and effective use of staff resources.
  • Lead organizational expansion- Work with CEO to refine the hiring plan & roadmap.  Lead efforts to recruit, hire, and onboard new full time team members and contractors.  Build a work environment that will attract and retain top talent i.e. policies/benefits, team building activities, professional development, culture, etc. Oversee Director of Operations efforts to expand office space, equipment, etc.
  • Oversee financials– Collaborate with Chief Executive to model business scenarios (revenue and expenses), establish annual budgets, and revise as needed.  Work with Director of Operations to manage and report monthly expenses, revenue, and cash-flow. Analyze data, create quarterly projections, and initiate required actions to drive revenue and/or reduce expenses.
  • Define and manage internal & customer facing technology- Work with Pledge 1% team to identify requirements.  Evaluate vendors. Manage cross-functional implementations of MVP (minimal viable product) as well as robust solutions.  Ensure high satisfaction of internal and external customers.
  • Support Chief Executive
    • Work with CEO to set strategy, manage priorities/trade-offs, and execute quarterly and annual business goals.
    • Create materials (decks, financial reports, organization OKR scorecard) to support quarterly Board meetings, executive committee strategy sessions, leadership council convenings.  Support ongoing leadership communications and board expansion efforts.
    • Oversee and manage a variety of highly prioritized strategic projects as well as complete ad hoc projects, requests, analysis.
    • Handle high level inquiries and support partner cultivation.

About you:

  • Proven success scaling high growth organizations- People and Systems.
  • Experience leading business operations, ideally in technology companies, with increasing levels of responsibility and influence.
  • Strategic problem solver with operational mindset- You easily see the big picture and can translate high-level business goals into actionable plans.  You have an uncanny ability to simplify complex challenges, operationalize solutions, create and communicate frameworks, and project manage cross-functional teams to drive results.
  • You find joy in making things more efficient and effective. Extraordinary attention to detail is second nature.
  • Startup mindset- You are a self starter, resourceful, and willing to roll up your sleeves and dive deep where needed. You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment.
  • High EQ/Relationship-builder – You can influence and motivate people at all levels across a variety of job functions.
  • Exceptional presentation and communication skills as well as deep analytical skills. You’re a whiz at decks and have the ability to hone in on key data and communicate critical insights.


  • 10+ years, including management experience, in operations / consulting / strategy
  • Tech startup experience, built systems in an early stage organization
  • Quick thinker & strong logical communicator
  • High EQ – ability to work with range of individuals internally and externally
  • Management consulting experience highly desired.
  • Bachelor’s degree required, MBA or relevant graduate degree preferred

Pledge 1%, a project of Tides Center, celebrates diversity and is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know in your application.

We have engaged Fitz-Roy and Associates for this search. Please submit your cover letter and resume to jobs@fitzroyandassociates.com. Please include the job title in your subject line.